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Keep 9-1-1 calls for emergencies: WRAPP

It's something that isn't uncommon in our area and something that needs to change - calling 9-1-1 for a non-emergency
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If you are in an emergency, never hesitate to call 9-1-1 for help, but if you yourself admit that you're just using an ambulance as a "taxi service" - don't call the emergency line. 

That from the Waterloo Region Association of Professional Paramedics (WRAPP) who say some callers think using their service means they'll see a doctor right away.

"There are people who have stated that they have other modes of transportation available to them or they recognize that an ambulance isn't necessary for this, but they are taking us only so they can get in quicker," says WRAPP President Becky Pagett. She adds some people claim they "are the same as a taxi or they are using us in the place of a taxi - they have said those words to us." 

She adds just one call in a night, is one too many. 

"If it's once a day, then there is 365 times a year that it happens and that number of resources of emergency services that aren't being used appropriately." 

So when do you call for an ambulance? The Region of Waterloo's "Right Call Right Care" service can help direct you to what options are available. You can access that here.


Christine Clark

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