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Rogers wireless customers hit with major national service disruptions

Rogers says it is aware of the issues and is working to restore service
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A man speaks on a mobile phone outside Rogers Communications Inc.'s annual general meeting of shareholders in Toronto on April 22, 2014. THE CANADIAN PRESS/Darren Calabrese

Many Rogers wireless customers are reporting nation-wide service disruptions Monday morning.

Customers on social media say they can’t make mobile calls while others say calls work, but they can’t access data or there is a complete service failure. Some people are also reporting lost home internet service as well.

Waterloo Regional Police Services said some calls were dropped as a result of the outage, and are urging people to stay on the line if they have an emergency.

Rogers says it is aware of the issues and is working to restore service.

Reports indicate customer who call in for help could be on hold for as long as three hours.

Dozens of online posts indicate the problem has lasted for hours.

With files from NEWS 1130's Kareem Gouda. Rogers is the parent company of 570 NEWS.

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