Paulina, a resident of Waterloo Region, was riding her bike through Waterloo Town Square when she overheard a large man hurling racial slurs towards an immigrant family, even to the point of threatening physical violence on one of the family members.
At this point she felt she needed to intervene. She told her story to the Mike Farwell Show on 570 NEWS.
"When I saw the young man asking for an apology, the large man got really, really close to the young man. He was much larger than him and he was being threatening. He was saying that he would punch the young man and he got really, really close. He was saying that he had the freedom of speech to yell those things to them. He kept asking me, 'is it illegal to say that?'"
As an immigrant herself, Paulina says she's faced racism. She also says she's sensitive of others and tries to make sure they don't have to go through this type of experience.
Tenille Bonoguore, Waterloo City Councillor for Ward 7, says the situation is absolutely disgusting.
"It's abhorrent that something like this would happen in our city, anywhere in our city. But this really does not represent the vast majority of the people in Waterloo. We face division in so many different ways and we're fooling ourselves if we don't think that something of it exists here. It just makes me sad that someone can just attack other people."
Paulina has since shared her story on social media and says the response has been supportive and hopes this sparks a conversation and some action.