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HopeSpring cancels in-person, community programming

It's due to concerns about COVID-19
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HopeSpring Cancer Support Centre is making a few changes in light of the COVID-19 pandemic.

The team will still be available via phone and email, Monday to Friday, from 9 a.m. to 5 p.m.

Below are the precautionary measures the organization is taking:

- Pausing all In-Person/In-Community programming: Effective immediately all in person programming provided within the community and at HopeSpring Cancer Support Centre’s location within the Inn of Waterloo has been placed on pause indefinitely. We will continue to reassess and communicate plans as they evolve. The HopeSpring team is exhaustively creating new materials and building partnerships to provide online resources as alternatives to ensure our members are effectively supported during this unique time. The HopeSpring team will be available to our community via PHONE and EMAIL Monday to Friday, 9 am to 5 pm exclusively.

- Pausing all Wig and Camisole Consultations: Effective immediately, all wig and camisole consultations are paused due to the unique nature and close physical contact/proximity during these consultations.  HopeSpring will provide free of charge delivery of camisoles for our members after a phone call size/fit consultation.

- Cancer Care Counsellor and Support Groups transitioning to phone and web based support: Effective immediately, Cancer Care Counselling will continue and will transition to phone based support along with an option for video conferencing support (Zoom) for our existing and new members. We are currently in the process of transitioning multiple Support Groups to on-line/telephone conferencing. Details to follow.

- All Partnership Programming is paused:  Look Good Feel Better and the Prostate Cancer Support Group have paused their programming. Young Adult Cancer Canada and also OPACC (support for parents of children with cancer) are paused.

- Increased Routine Cleaning:  Increased sanitization of both our programming and administrative spaces which will include hygiene of desk top surfaces, door handles, computer keyboards and screens and telephones.  Hand Sanitization stations have been placed throughout our space.

- Prioritizing Good Hygiene Practices: Implementing continuous reminders about good hygiene practices and supporting our team with the necessary resources.

- Pausing all food and beverage offering In-Centre: Effective immediately, all complimentary food and beverage has been removed and stopped until further notice.

- Pausing all Community and In-Centre Volunteering: Effective immediately, all in person volunteering will pause until further notice.  The health and welfare of our volunteers is most important to us, during this time. We will transition key volunteer projects to remote volunteerism where possible.

- Staying Informed: We are closely monitoring the situation, and regularly providing all of our members, facilitators, volunteers, staff and community with the most up to date safety guidelines, as recommended by Health Canada and our regional health officials.

The health and well-being of our community has been HopeSpring's priority for the past 24 1/2 years and will remain our mission over the days and weeks to come.  We will continue to provide information about the steps we are taking to address this rapidly evolving situation.  As we develop alternative ways to support our members, please be sure to regularly visit our website and social media pages.  Do not hesitate to call (519) 742-4673 or email  or with any questions you may have. 

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